Contact support
Email us and include the app name, your device model, and a short description of the problem. Screenshots help too. We aim to reply within two business days.
Common questions
How do I cancel a subscription?
On iPhone or iPad, open Settings, tap your name, then Subscriptions. On Android, open the Google Play app, tap your profile picture, then Payments & subscriptions, then Subscriptions. Cancel at least 24 hours before your renewal date to avoid being charged for the next period.
How do I restore my purchases?
Open the app’s settings and tap Restore purchases. Make sure you are signed in with the same Apple ID or Google account you used to buy.
How do I get a refund?
Apple and Google process all payments, so refunds go through them. For App Store purchases, visit reportaproblem.apple.com. For Google Play purchases, open your order history in the Google Play app and choose Request a refund.
How do I delete my account and data?
Where an app supports accounts, you can delete yours in the app’s settings. You can also email us from the address linked to your account. We delete or anonymize your personal information within 30 days.
Policies
Read our privacy policy and terms of use.